About Us

What is the CXPA?

The Customer Experience Professionals Association is a global, non-profit organization dedicated to the advancement of customer experience management best practices. It provides customer experience management professionals with educational and networking opportunities to help them succeed, and facilitates the industry-wide advancement of the discipline of customer experience management. The CXPA’s members include individuals who develop, manage, optimize, and envision how organizations interact with their customers. This community includes customer experience practitioners within companies, vendors who support customer experience efforts, and other stakeholders in the industry. To find out more about the global organisation, please click here.

CXPA Switzerland's aim as part of the global CXPA is to boost awareness of the CustomerExperience topics in Switzerland and to act as a professional community for exchanging ideas and knowledge. We are run by volunteers and we:

Organise events
Publish a newsletter
Run a blog

To be part of our activities, it is not necessary to be a member of the CXPA, but enter the association offers you several benefits.

Coming Events

Bald ist es wieder Zeit für den CX Day! Dieser international begangene Tag ist dem Kundenerlebnis gewidmet und wird von der CXPA zusammen mit Unternehmen und Expertinnen und Experten aus der ganzen Welt gefeiert. Feiern Sie mit der CXPA Switzerland Community und begehen Sie diesen besonderen Tag mit spannenden Vorträgen in Zürich und Live-Übertragungen aus Moskau im Namen eines grenzenlosen Kundenerlebnisses.

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Wann: 06. Oktober 2020, 17:30 - 20:30 Uhr

Wo: HWZ, Lagerstrasse 5, Zürich

Anmeldeschluss: 01. Oktober

Jetzt anmelden