The CXPA Switzerland “hybrid” meetings are back with a top player of the CX Champions League, Gregorio Uglioni.
Gregorio is probably the most know Swiss CX expert and a very good friend of the CXPA. He holds a CCXP and ACXSPlus certification. He has gained recognition for being an international best-selling co-author of "Customer Experience 3” and “Customer Experience 4" and goes in-depth in the customer experience development with his podcast “CX Goalkeeper”. Gregorio is also a Judge at several international events.
Join us in Zürich or in live streaming and learn which strategies you can borrow from football to win in serving customers.
When: Tuesday 12th April, starting at 17h30
Where: in person @HWZ Zürich or online via Zoom
Gregorio Uglioni, Head of Business Transformation at the Cantonal Hospital of Winterthur in Switzerland.