CX DAY - SWITZERLAND

 

Zürich - 03. Oktober  2017

 Speakers

 

Eva Krüger - SBB - Leiterin Customer Experience und Touchpoint Management 

"Einblicke in das Customer Experience Management bei der SBB"

 

Präsentation herunterladen

 

Evangelos Xevelonakis - Swiss Valuenet - Managing Partner

"Social influence & Customer Referral Value in Loyalty Management"

Präsentation herunterladen

Michael Grund - HWZ und CXPA Switzerland - Leiter des Centers für Marketing

Giuseppe De Vincenti - nexa und CXPA Switzerland - Managing Partner

"Swiss CEX Study 2017"

Präsentation CPXA.org herunterladen    -    One-pager Swiss CX Study 2017    -    Studie bestellen
 

 
 

Bilder

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Customer Experience Professionals Association, CXPA, and the CXPA logo are trademarks of the Customer Experience Professionals Association. All other company names mentioned may be trademarks or registered trademarks of their respective holders.