CX DAY 2018 - SWITZERLAND

 

Zürich - 04. Oktober  2018

 Agenda und Präsentationen

 

Eröffnung
Beppe De Vincenti, Network Leader, CXPA Switzerland

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Die Sinnhaftigkeit: Emotionaler Bindungsfaktor

Hugues Chatelain, CEO, Society.Vision

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Optimierung der CX durch persönlichkeits- & motivorientiertes Marketing

Christina Hoffman, CEO, Brandmind 

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Building the customer experience from known customer outcomes 

Carl Williams, Head of Operational Excellence, Widex Global Retail

Swiss CEX Study 2018
Michael Grund, Head of Center for Marketing & Sales, Hochschule für Wirtschaft Zürich

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Bilder

 

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Customer Experience Professionals Association, CXPA, and the CXPA logo are trademarks of the Customer Experience Professionals Association. All other company names mentioned may be trademarks or registered trademarks of their respective holders.